Return & Refund Policy

All products are final sale — please read before ordering.

At Koda’s Trading, we know collecting Pokémon cards is about more than just products — it’s about the excitement of opening something new. Our goal is to provide a reliable and stress-free shopping experience. Please take a moment to review our return and refund policy before placing your order.

Sealed Products

• All sealed booster boxes, packs, and accessories are final sale.

• We do not accept returns or exchanges on opened or customer-damaged items.

Order Issues & Damages

• If your order arrives damaged in transit, please contact us within 7 days of delivery with photos of the packaging and product.

• We will work with you to provide a replacement (if stock is available) or issue a refund.

Cancellations

• Orders may be cancelled before shipment for a full refund.

• Once tracking has been created, cancellations are no longer possible.

Refunds

• Refunds (when approved) will be issued to your original payment method.

• Please allow 3–5 business days for the credit to appear.

Exceptions

• All sales are final on pre-orders, discounted items, and special releases.

• We are not responsible for manufacturer’s defects in sealed Pokémon products (misprints, pull ratios, factory errors).

Contact Us

For help with your order, email us at support@kodastrading.com with your order number and issue details.